Frequently Asked Questions
What products do you sell?
We sell a wide range of tech products suitable for professionals, casual users, and bold buyers looking for great value.
Are your products brand new?
Yes. All products are brand new and sourced from trusted suppliers.
Do your products come with a warranty?
All our products include a manufacturer’s carry-in warranty.
What payment methods do you accept?
We accept secure online payments through our supported checkout option that includes safe online payment gateways and direct EFTs.
Is it safe to shop on your website?
Yes. Our website uses secure payment gateways and encryption to protect your personal and payment information.
Orders and support
Where do you deliver to?
We deliver nationwide across South Africa.
How long does delivery take?
Delivery usually takes 2–7 business days, depending on your location.
How much does delivery cost?
Delivery fees are calculated at checkout based on your order value and delivery address. Refer to our Shipping Policy below for more information.
Can I track my order?
Yes. Once your order has been shipped, you’ll receive tracking details via email.
Additionally, you are able to track your order in the account section - your order will be updated with the live status.
What are your delivery times?
Orders are processed quickly and typically delivered within 2–7 business days. Delivery times may vary depending on your location and courier availability.
Do you offer a pickup point for orders?
Yes, you can collect at our location at 63,5th Avenue,Alberton,1449.
Can I cancel or change my order?
Orders can only be cancelled or changed if they have not yet been shipped. Contact us as soon as possible.
What is your return policy?
Returns are accepted within 7 Days and product must be unused and in its original packaging. Terms and conditions apply.
What if my item arrives damaged or faulty?
Contact us immediately and we’ll assist with a replacement or refund after verification.
How can I contact support?
You can reach us through our contact page or customer support email. Our team is happy to help.